Shipping policy

Thank you for shopping with Memora Jewellery.

Processing Time

As each piece is custom-made, please allow 2–5 business days for us to create your order before it is shipped.

Delivery Times

South Africa

• Standard Shipping: 2–5 business days after dispatch.

International Orders

• Delivery typically takes 7–15 business days, depending on the destination country and customs processing.

Shipping Costs

Shipping costs are calculated at checkout.

Order Tracking

Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can monitor your delivery.

Delays

Delivery times may occasionally be affected by public holidays, weather conditions, courier delays, or customs clearance. We appreciate your patience in these situations.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We cannot be responsible for orders delivered to an incorrect address provided by the customer.